Shipping Policy
At AmericanSkincareBD, we aim to provide a smooth and efficient shipping experience for our customers. Please review our shipping policy below to understand how we process and deliver orders.
Order Processing Time
All orders are processed within [specified time, e.g., 1-3 business days]. Orders are not processed or shipped on weekends or public holidays. In case of high order volume, processing times may be slightly delayed.
Shipping Methods & Delivery Time
We offer multiple shipping options to suit your needs:
- Standard Shipping: Estimated delivery within [specified time, e.g., 5-7 business days].
- Express Shipping: Estimated delivery within [specified time, e.g., 2-3 business days].
- Delivery times may vary depending on your location and unforeseen circumstances such as weather conditions or courier delays.
Shipping Charges
Shipping costs are calculated at checkout based on the weight of your order and the delivery location. Occasionally, we offer free shipping promotions on selected orders.
International Shipping
Currently, we only ship within Bangladesh. We do not offer international shipping at this time.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress.
Delivery Issues
If you experience any issues with your delivery, such as delayed shipping or lost packages, please contact our support team at mazorhex@gmail.com. We will work with the courier service to resolve the issue.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund as per our Return & Refund Policy.
Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us at mazorhex@gmail.com.